© 2019 by Fibersmith

 
 

Subscriber Billing and Payments

Vision Subscriber Billing gives service providers a flexible, robust and reliable platform that consistently delivers revenue. With Subscriber Billing, Vision gives each service provider the ability to control and describe the smallest details of their packages and service offerings.

The central document of Subscriber billing is of course the invoice. In Vision, invoices may be created for one time or recurring events. In the case of recurring events, the first invoice period charges may be prorated or not, as dictated by business rules or billing personnel. All invoices created are compliant to applicable taxing authorities relevant to their service location Zip+4.

We understand billing isn’t just a monthly event. Vision empowers Service Providers to set the terms their customers demand. Recurring invoices may be scheduled monthly, quarterly, semi-annually, or annually.

With its focus on location, Vision provides users with easy management of multiple locations. Subscribers may have multiple locations, and each location may have multiple service packages, each with its own billing address, contract, and terms. Addresses are always maintained and verified as USPS standard, while digitally transmitted invoices are done so by PDF.

With Location and Resources identified, Vision supports and drives business processes by next layering Actions and Documents (Offers, Services, Invoices, Tickets, Calendars, etc.), Presentation (Reporting, Dashboards, Native Apps), then Growth (Accounting, Marketing).

With payments, Vision provides the level of flexibility service providers expect of a billing platform. Vision natively supports Credit Cards, ACH, and Checks by Phone via integration with IPPay, as well as cash payments. Additionally, providers can easily structure service credits of specific types and amounts, tied to specific ledger accounts, allowing for the one-time and recurring application of credits. Payment receipts, when digitally transmitted are done so by pdf.

Vision will export to QuickBooks for accounting, avoiding the reliance on manual calculations and duplicate entry into different systems. Subsequent releases will add support for additional accounting packages.

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