Architecture - Location First!
The modern telecommunications provider’s business is entirely a function of location, from the position of central offices and towers, the location of fiber and conduit, to coverage areas, product offerings, subscribers, and more. Every aspect of a provider’s ability to serve is dependent upon the location of the elements of their business. However, for most Business/Operational Support Systems (BSS/OSS), location is a secondary aspect of the thing being described, leading to uncertainty, inefficiency, and lack of clarity of one’s business.
Understanding the where allows a provider to make better decisions, use resources more wisely, and narrow the gap between information, action, and result. For this reason, Vision’s foundation is geospatial location.
We build upon Location first with Resources. Resources include People (Leads, Subscribers, and Employees) and Assets (Circuits, Equipment, Tools, and Vehicles). We believe that requiring resources to have locations better positions a business to understand and realize the potential of what they have. The position of a lead relative to a fiber access point determines service availability. The position of a service technician relative to new service request affects time to delivery of services.
Vision stores and models geographic features natively within its database. It also supports integration with ArcGIS for the import and export of data. Vision further supports integration with 3-GIS for directly managing physical elements and connectivity of your outside plant.
With Location and Resources identified, Vision supports and drives business processes by next layering Actions and Documents (Offers, Services, Invoices, Tickets, Calendars, etc.), Presentation (Reporting, Dashboards, Native Apps), then Growth (Accounting, Marketing).