career opportunities

The telecommunications industry provides a number of challenging and rewarding careers.

Interested in joining the Fibersmith team? 

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Apply by emailing your interest and resume to info@fibersmith.co. 

The telecommunications industry provides a number of challenging and rewarding careers. Our people work with Internet providers all over the country to help develop and expand wireless and fiber networks in their communities. 

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Interested in joining the Fibersmith team? 

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Apply by emailing your interest and resume to info@fibersmith.co. 

CURRENT OPENINGS

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Columbia, MO - 

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Do you want to make an impact on the expansion of broadband Internet access in under-served communities? At Fibersmith, we work hard to close the digital divide in America.

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We offer early-career positions where you can be hands on and gain experience in designing various styles of small and large fiber-optic outside plant networks. This role works to identify your personal strengths and abilities for future growth in the fast-paced telecommunications industry. 

Initial skill goals:

• Learn the ins, outs and best practices for generating outside plant designs for new network projects 

• Understand methods for improving existing designs

• Gather information provided by field collectors, customers, and engineers to support field staking, permitting, contracting and construction.

• Become knowledgeable on products in the opto-electric, laser and fiber optic fields.

• Generate field maps for use during staking and inspection.

• Gain the ability to collect data on points of interest in the field, including poles, foreign utilities, and other features.

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Future potential:​

Fiber Network Engineer

Field Inspectors

Project Managers

Mapping and Network Drafters

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If you have the drive to quickly learn a new, in-demand skill and work well independently, our Fibersmith team of fiber designers are interested in training you to be a part of this exciting time in telecom.  

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Email your interest and resume to info@fibersmith.co.

Computer Programmer - Columbia, MO

Fibersmith is looking for a meticulous and technically skilled Computer Programmer to develop and maintain our organization's systems software and computing infrastructure.

The Computer Programmer's duties will include managing system performance, reviewing and updating existing programs, identifying and fixing defects, supporting data architecture, generating reports, developing in-house software, and mitigating potential risk.

Your expertise in the craft of programming will assist our organization in increasing efficiency and service through construction, maintenance, and streamlining of our computing systems and programs.

The ideal candidate for this role must possess superior coding skills, excellent communication, high concentration levels, good task management, and superior problem solving and critical thinking skills. Essentially, the outstanding Computer Programmer must enhance the efficiency and cost-effectiveness of systems, resolve errors, and design programs that are customized to our organization's needs.

Responsibilities:

• Coding and debugging

• Designing and testing computer structures

• Editing source-code

• Profiling and analyzing algorithms

• Implementing build systems

Requirements:

• Degree in Computer Science or Computer Programming

• End user oriented

• Strong aptitude for math

• Analytical and problem solving skills

• PHP, Angular, Javascript, SQL, and HTML experience

• Aptitude for learning new technology

• Deadline driven

• Superior communication skills

This is an opportunity to join a recognized and growing company within the telecom and fiber Internet industry.

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Email your interest and resume to info@fibersmith.co.

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Implementation Project Manager - Columbia, MO/Remote

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Fibersmith is looking for a customer-centric, detail-oriented, data-savvy Implementation Project Manager to join our growing and innovative company. This role will manage the implementation and onboarding of Fibersmith’s software-as-a-service product, Vision, both remotely and onsite at the client's location. 

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The Implementations Project Manager will serve as a point of contact for project communications to ensure that the onboarding moves smoothly and on time. As such a successful candidate will need to be a strong communicator and comfortable with presenting to a wide range of personnel.

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This individual will need to become a product expert to be able to quickly analyze and determine client business needs and devise creative and effective solutions.

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This role can be performed remotely as long as a professional work-environment is accessible along with a fast internet connection and the ability to work with clients across time zones.

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Responsibilities:

• Be responsible for SaaS implementations and maintaining positive customer relationships with clients.

• Proactively monitor product usage, and reach out if there are opportunities for further training or increased value.

• Responsible for responding to email and phone calls-you do not have to know how to answer every question, but you must be responsive and timely, know where to get the answers, and be accountable for solving any problems.

• Troubleshoot issues and problems that clients and/or other team members are having with the system. Create bug tickets as appropriate.

• Analyze current systems and operational duties with the aim of increasing efficiency, fully automate wherever possible, and enhance current software features.

• Lead webinar and face-to-face trainings to large groups of system users.

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Qualifications and Qualities:

• Experience in client-facing roles, preferably in a B2B environment

• Experience in Client Success or project management

• Ability to thrive in fast paced environment with competing priorities

• Excellent client and internal communication skills

• Ability to meet ongoing deadlines

• Ability to work onsite at client's location and willingness to work outside of regular business hours as needed.

• Must be highly organized and detail-oriented

• Flexible with the changing needs of a growing business

• Value integrity, excellence, hard work and winning

• Ability to work effectively with a diverse group of individuals at all organizational levels

• Thrive on challenges and look to be involved in issues and have an impact

• Have the professional maturity to take ownership, operate with transparency, and focus on producing results

• Ability to make informed recommendations on areas of improvement for self, coworkers, products and services

• Comfortable using and learning new technology      

• Thrives in a fast-paced, multi-tasking, no-two-days-the-same environment

• Work with quality assurance by identifying bugs and new features to help improve user experience

Email your interest and resume to info@fibersmith.co.

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Content Creator - Columbia, MO

Fibersmith is looking for a person who sees themselves as a go-getter and welcomes the challenge of meeting the needs of a growing business. We are looking for a creative, self-driven Content Creator to help our new and current business clients realize and maximize the value of Fibersmith/Vision products and services.

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Key skill areas:

Copywriting

Video Services

Web Design and User Flow

Key Duties and Responsibilities:

A large portion of time will be spent generating the creation, distribution and tracking of new processes and guide our customers so they see the highest value from our products. This includes work associated in planning and executing custom content to support Fibersmith’s growing software clients. Items will be published on Fibersmith/Vision’s digital channels (YouTube, wikihow, social media, website, mobile app, email marketing, and other digital platforms), including the re-editing of the content library, as needed.

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This role will be tasked with becoming a Vision subject-matter expert and utilizing this skillset to support our clients with ongoing product support, conducting user conference events hosted by Fibersmith.

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The Content Creator will ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and member experience for all channels of content including online, social media, email, mobile, video, print and in-person.

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The Content Creator plays a role in the development and support of the company’s general branding and marketing initiatives. As part of the Fibersmith/Vision Client Success team, this position will collaborate closely with colleagues to determine content planning and department growth.

Qualities:

• Flexible with the changing needs of a growing business

• Value integrity, excellence, hard work and winning

• Ability to work effectively with a diverse group of individuals at all organizational levels

• Thrive on challenges and look to be involved in issues and have an impact

• Have the professional maturity to take ownership, operate with transparency, and focus on producing results

• Ability to make informed recommendations on areas of improvement for self, coworkers, products and services

• Comfortable using and learning new technology         

• Thrives in a fast-paced, multi-tasking, no-two-days-the-same environment

• Work with quality assurance by identifying bugs and new features to help improve user experience

Qualifications:

• Experience in producing, editing and filming videos.

• Excellent written and oral communication skills and experience

• Proficient in the Adobe Creative Cloud, including Premiere Pro, Photoshop, After Effects, etc.

• Strong broadcast and multimedia writing skills.

• Strong musical and audio sensibility.

• Highly organized to meet ongoing deadlines.

• Willingness to work outside of regular business hours as need to meet project needs.

• Must be detail-oriented and maintain high levels of quality control for various elements during productions, editing, and final delivery of content.

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Email your interest and resume to info@fibersmith.co.

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